Level Project Manager N/I NOVO

You will be joining the ServiceNow Platform Solutions (SPS) team in a global technology organization that delivers multiple platform projects per year. In this role, you will be a key enabler of effective coordination, governance, and communication across concurrent initiatives including platform upgrade projects. You will work closely with leadership, peer project managers, and cross-functional teams across a fast-paced, global environment.

Your main responsibilities will be:

• Maintaining project plans, schedules, and trackers across multiple workstreams simultaneously;
• Monitoring progress against milestones and escalating deviations as required;
• Tracking dependencies, risks, and issues (RAID logs) with timely updates and escalation;
• Driving governance materials for leadership forums and reviews;
• Ensuring consistency and quality of project documentation and reporting standards;
• Facilitating meetings, working sessions, and workshops — capturing actions and decisions;
• Maintaining centralized documentation repositories with version control;
• Standardizing project processes, templates, and reporting frameworks;
• Supporting audit readiness and compliance documentation.

What experience we expect from you:

• Proven experience in Project Management, preferably within large-scale programs or platform transformations;
• Strong organizational and planning skills with high attention to detail;
• Hands-on experience with project tracking, reporting, and coordination activities;
• Excellent communication and stakeholder management skills across business and technical teams;
• Ability to manage multiple priorities in a cross-functional environment;
• Familiarity with Agile, hybrid, or traditional project delivery methodologies;
• At least intermediate English (B2) for reading, writing, and communication with the global team you will be part of.

Nice to have:

• Experience with large-scale platform transformation or modernization initiatives;
• Background in governance, audit, or compliance documentation;
• Hands-on experience with ServiceNow SPM (Strategic Portfolio Management) and PPM (Project and Portfolio Management).